Shipping Policy

Shipping Policy

Here at TRUCK NOW, we are dedicated to providing you with a seamless and reliable shipping experience. Please take a moment to familiarize yourself with our shipping policy to ensure a smooth delivery process for your trailer purchase.

Shipping Methods

We offer various shipping methods to accommodate your needs, including standard shipping and expedited options. The available methods will be presented to you during the checkout process, allowing you to choose the most suitable option for your timeline and budget.

Shipping Rates

Shipping rates are calculated based on factors such as the weight of the trailer, the shipping destination, and the selected shipping method. The applicable rates will be clearly outlined during the checkout process before you finalize your purchase.

Delivery Timeframes

The delivery timeframe depends on your location and the shipping method selected. Standard shipping typically takes 05 to 07 business days, while expedited options offer a quicker delivery turnaround. Please note that delivery times are estimates and may be subject to unforeseen circumstances.

Order Processing

Once your order is placed, our team begins the processing and preparation for shipment with 04 business days. You will receive a confirmation email with tracking information once your trailer is on its way. Please allow for a processing period before the actual shipping time.

Delivery Address

Ensure that your delivery address is accurate and complete to avoid any delays. TRUCK NOW is not responsible for delivery issues arising from incorrect or incomplete addresses. If you need to update your address after placing an order, please contact our customer support team as soon as possible.

International Shipping

For international orders, additional customs and import duties may apply. These charges are the responsibility of the buyer and are not included in the purchase or shipping cost. TRUCK NOW complies with international shipping regulations and provides the necessary documentation for customs clearance.

Damaged or Missing Items

Upon receiving your trailer, carefully inspect the packaging for any signs of damage. If you notice any issues, document them with photographs and contact our customer support team immediately. We will work with you to address any concerns promptly.

Customer Support

If you have any questions or require assistance regarding our shipping policy, feel free to contact our customer support team via [customer support email/phone number]. We are here to ensure a positive and smooth shipping experience for every TRUCK NOW customer.